Shipping policy

At Sara Textiles, we aim to deliver your order safely, securely, and on time. Please read our shipping policy before placing your order.

📦 Order Processing

Orders are normally processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, or busy seasons, processing may take slightly longer.
Customers may be contacted by phone or WhatsApp to confirm order details.

🚚 Delivery Time

Within Pakistan:
Orders are generally delivered within 3–5 business days after dispatch.

Delivery to remote areas may require additional time.

💰 Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your order.
Any promotional free-shipping offer will be subject to the terms mentioned at the time of the promotion.

📍 Delivery Address

Please provide a complete and accurate delivery address, including:

Full Name
Complete Address
City
Phone Number
Any relevant landmark

Sara Textiles will not be responsible for delays caused by an incorrect or incomplete address or contact information.

📱 Order Tracking

Once your order has been dispatched, tracking information may be provided through WhatsApp, SMS, or email, depending on the courier service.

📦 Receiving Your Order

Please inspect your parcel at the time of delivery. If the package appears damaged, opened, or tampered with, please inform the courier immediately and contact Sara Textiles as soon as possible.

⏳ Delays

Delivery times are estimates and may occasionally be affected by:

Weather conditions
Public holidays
Courier delays
High order volumes
Unforeseen circumstances

We will do our best to assist you in case of any delivery delay.

❌ Cancellation After Dispatch

Once an order has been dispatched, it may not be possible to cancel or change the delivery address. Please contact us as soon as possible if you need to make a change.